Senior Site Reliability Engineer managing the reliability and operational health of the Loan Origination System for a fintech company. Collaborating with engineering teams in Brazil and the US to improve system reliability.
About the role
- Senior DevOps / Platform Engineer responsible for Voice AI product deployment and operational quality. Working with engineering teams to enhance deployment, reliability, and observability processes.
Responsibilities
- Improve how Voice AI services are deployed, run, observed, and supported in production.
- Build and maintain infrastructure as code, CI/CD flows, environment setup, and paved paths that reduce developer friction.
- Strengthen observability with better logs, metrics, traces, dashboards, and alerts.
- Improve reliability through better operational standards, incident handling, post-incident follow-through, and practical SLO thinking.
- Work across application and infrastructure boundaries when that is what the problem requires.
- Reduce recurring toil through automation, documentation, and better defaults.
- Make sound trade-offs around cost, security, performance, and speed.
- Use AI tools aggressively and well to increase your own leverage and improve engineering workflows.
Requirements
- Strong senior-level experience in platform engineering, DevOps, SRE, infrastructure engineering, or a similar hands-on role.
- Strong cloud and infrastructure fundamentals in AWS, Azure, or a comparable environment.
- Real experience with infrastructure as code and modern delivery pipelines.
- Strong operational judgment around reliability, observability, incident response, and production systems.
- Comfort moving across layers: infrastructure, backend services, developer workflows, and operational tooling.
- Clear communication and strong written habits, especially around runbooks, postmortems, and technical decision making.
- AI-native working style. You already use AI tools in daily engineering work and think in terms of leverage, automation, and better workflows.
- Real hands-on experience deploying or operating STT, TTS, STS, or similar voice-model workloads is a strong plus.
- Experience improving developer experience for product teams, not just operating infrastructure in isolation.
- Experience with security, access control, compliance-minded infrastructure, and pragmatic operational guardrails.
- Ability to debug problems that cut across application code, infrastructure, and third-party systems.
Benefits
- B2B contract
- Company Stock Options
- Hardware: MacBook Pro
- Modern technical stack. Develop open-source software
- Premier AI development environment: GitHub Copilot, Claude Code, OpenAI, TypingMind, v0, MCP Servers, plus credits to experiment with emerging AI tools
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Cloud Engineer working with Azure DevOps and digital transformation in a global team at EY. Collaborating on cloud engineering projects and supporting CI/CD pipeline development.
DevOps Engineer creating better conditions for developers in Saab's defence technology. Collaborating with developer teams for effective continuous development and delivery of software.
Ingénieur Infrastructure DevOps chez Bull, renforçant l'équipe AdminLab Echirolles. Travailler sur des infrastructures Linux et des pratiques d'automatisation dans un environnement HPC.
Product Quality & Reliability Engineer developing quality/reliability standards for Applied Materials. Design methods for testing products and analyze operational data in a supportive team environment.
DevOps System Engineer creating and managing infrastructure for ESET's global SaaS service. Collaborating with tech teams to maintain secure and stable operations.
Provides expertise in business applications design and functionality. Supports users and validates technical designs for alignment with business needs.
Senior Site Reliability Engineer supporting the reliability and performance of Broadridge’s fintech platform. Collaborating with senior engineers on automation, infrastructure, and production stability.
DevOps Engineer at Mindera focusing on Windows environments and Azure cloud solutions. Involves system modernization, automation, and migration projects with collaborative teams.
DevSecOps Lead supporting Synthesized's cloud automation strategy with a focus on security and compliance. Collaborating closely with development teams to shape cloud architecture and enhance deployment processes.