Support-Consultant SAP IS-U ensuring SAP systems operation and customer process support. Involved in error analysis, performance optimization, and internal process improvements.
Responsibilities
Ensure the smooth operation of our SAP IS-U systems and connected subsystems (1st–3rd level support)
Analyze issues, perform troubleshooting and optimize performance in the SAP environment
Technical and functional monitoring (SAP IS-U, B2B, EDIFACT converter)
Conduct health checks and system monitoring as part of day-to-day operations
Serve as the point of contact for our customers on energy-industry processes
Contribute to process optimization and improvement of internal workflows
Requirements
Degree or vocational training in IT or the energy sector
2–3 years of professional experience in IT support, consulting, or within an SAP environment
Knowledge of SAP IS-U and ideally ABAP (reading/debugging)
Understanding of energy industry processes (e.g., market communication, technical or commercial workflows)
Enjoys working in a team, solution-oriented thinking and continuous personal development
Very good German language skills, both spoken and written
Benefits
Structured onboarding with a buddy/mentor model and individual support
Flexible working arrangements – from hybrid to 100% remote
Modern working environment with co-working spaces and collaboration tools
Diverse development opportunities, e.g., in SAP S/4HANA via a personal SAP Learning Hub license
Open team culture with first-name address, short decision paths, and internal presentations/knowledge-sharing sessions
Security & benefits: permanent contract, 30 days’ annual leave, e-bike leasing, free beverages, company car policy
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