Senior Product UX Designer at Lab49, creating bespoke technology for financial institutions. Collaborating with development teams to design desktop, web, and mobile applications.
About the role
- Senior UX Designer at Schema App guiding innovative user interactions and product experience in a collaborative team environment.
Responsibilities
- Lead Discovery & Research: You will own the research function, conducting user interviews, running surveys, and analyzing usage data to validate problems before designing solutions.
- Establish a rigorous cadence of usability testing, validating designs with prototypes and real users first.
- Use quantitative data (analytics) and qualitative insights to substantiate design decisions to stakeholders.
- Map complex user journeys and information architecture, solving for the entire workflow.
- Audit and refactor the legacy SaaS interface, turning the feature set into a cohesive platform.
- Ensure that design outcomes drive business goals (retention, time-to-value, engagement).
- Collaborate closely with the Development team to ensure your vision is executed faithfully.
Requirements
- 5+ years in B2B SaaS or complex web applications
- A portfolio that showcases process (research, sketches, failures, and iterations) not just polished UI.
- Comfortable picking up the phone and talking to customers
- Ability to write a script, run a test without leading the witness, and synthesize the results
- Ability to articulate the business value of your design decisions
- Mastery of Figma (prototyping, auto-layout)
- Ability to thoughtfully navigate legacy systems and relationships while championing best practices
Benefits
- Great benefits for health & wellness, and your coverage starts as soon as you do
- RRSP matching!
- Flex days to re-energize on top of vacation days and you don’t work on your birthday
- You choose where you work - home or headquarters in Guelph.
- The sales team comes into the office 1–2 times per week
- The Culture Club keeps our virtual team connected through fun and innovative events
- Diverse smart team! The more inclusive we are, the better our work will be
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