Senior Manager linking solution development and operational execution to ensure client-facing solutions meet expectations. Collaborating with Solutions and Operations teams for successful client outcomes.
Responsibilities
Serve as a key link between solution development, pricing, and operational execution
Partner closely with Solutions, Pricing, and Operations teams
Develop, validate, and deliver solutions that meet client expectations
Engage in problem-solving, solution design, and client interaction
Ensure alignment between what is sold and what is delivered
Support operational targets balancing service delivery, cost, and performance.
Identify and recommend operational levers to meet client and financial goals
Contribute to building consistency between solution intent and operational execution
Requirements
5–8+ years of experience in solutions architecture, operations, engineering, or related fields
Experience working in client-facing or cross-functional roles
Exposure to pricing, operations, or service delivery models preferred
Strong knowledge of Form I-9, IRCA regulations, and E-Verify.
Strong analytical and problem-solving skills with the ability to think through operational execution
Ability to understand and apply pricing logic and productivity models (or willingness to learn)
Strong communication skills with the ability to simplify complex concepts for clients
Comfortable working in a fast-paced, evolving environment with multiple stakeholders
Ability to balance technical understanding with business and client needs.
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