Senior Manager responsible for bridging solution development with operational execution in a client-facing role. Engaging with cross-functional teams to ensure operational and financial performance across solutions.
Responsibilities
Serve as a key link between solution development, pricing, and operational execution
Partner closely with Solutions, Pricing, and Operations teams to develop, validate, and deliver solutions that meet client expectations
Engage in problem-solving, solution design, and client engagement
Participate in client calls and presentations as a subject matter resource
Work closely with operations teams to solve for client targets, balancing service delivery, cost, and performance
Identify and recommend operational levers to meet client and financial goals
Collaborate with Pricing, Finance, Transition, and Operations to ensure solutions are aligned across all functions
Requirements
5–8+ years of experience in solutions architecture, operations, engineering, or related fields
Experience working in client-facing or cross-functional roles
Exposure to pricing, operations, or service delivery models preferred
Strong knowledge of Form I-9, IRCA regulations, and E-Verify
Strong analytical and problem-solving skills with the ability to think through operational execution
Ability to understand and apply pricing logic and productivity models (or willingness to learn)
Strong communication skills with the ability to simplify complex concepts for clients
Comfortable working in a fast-paced, evolving environment with multiple stakeholders
Ability to balance technical understanding with business and client needs.
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