Senior Product Manager for ISG Lab Services and Operations at Dell Technologies. Leading product management initiatives and collaborating with cross - functional teams to enhance service delivery.
About the role
- GRC Product Manager leading stakeholder engagement for compliance systems at Santander. Collaborating with cross-functional teams for software solutions in governance and risk management.
Responsibilities
- The Sr. Associate, GRC Product Manager will lead software product management and stakeholder engagement for Santander’s US Governance, Risk, and Compliance (GRC) system.
- The product Manager liaises with cross-functional teams to provide software solutions that address the needs of a diverse array of Santander US governance, risk, and compliance practitioners and stakeholders.
- Assists in leading cross-functional sessions with stakeholder groups such as First Line of Defense, Second Line of Defense, IT, and executive leadership, both locally and across Santander Group globally.
- Maintains the solution strategy, including defining and controlling the release roadmap of new modules and features, performing financial and resource planning, and overseeing engagements with Santander IT as well as business contractor management for the solution.
- Coordinates and participates in business analysis, requirements gathering, and solution documentation.
- Leads the communication strategy for stakeholder engagement, including Steering Group facilitation, leadership updates, user base communications, business analysis workshops, training sessions/job aids, etc.
- Establishes product scope, prioritizes product requirements and investigates product feasibility.
- Works closely with business partners to understand business processes to align solutions to business need and priority.
- Creates efficient and consistent services to our stakeholders, including speed, cost reduction, and a focus on elimination of duplicative systems across the environment.
Requirements
- Bachelor's Degree or equivalent work experience in Business, Finance, IT or equivalent field. - Required.
- 9+ Years Related work experience. - Required.
- Understanding of general concepts pertaining to both Risk Management and IT, including the System Development Life Cycle (SDLC)
- Experience with using, implementing, and/or maintaining Governance, Risk, and Compliance (GRC) software solutions.
- Strong analytical skills/financial acumen.
- Meticulous organization and attention to detail.
- Ability to create strategic plans and lay out a strategic course of action to drive future business growth for a specific product.
- Self-starter: forward thinking, with a positive/can-do attitude.
- Ability to translate stakeholder needs into product features.
- Ability to communicate effectively to internal teams, key partners and executive management.
- Ability to interact with integrity and a high level of professionalism with all levels of team members and management.
- Excellent verbal, written, and interpersonal communication skills.
- Experience in Microsoft Office products.
Benefits
- Link to Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
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