About the role

  • Product Manager for Learning & Development stream at fintech, building innovative learning products. Focused on mentoring, learning modules, and AI-powered tools in the Philippines.

Responsibilities

  • Build and scale the mentoring program for field teams – designing flows, tools, success metrics, and operational processes
  • Develop the learning block inside the Agent App, ensuring field staff have simple, high-quality, mobile-friendly training experiences
  • Lead the creation of AI-powered learning tools (AI Trainer, AI Examiner, coaching assistants) that boost speed, consistency, and quality of upskilling
  • Spend time in the field: visit stores, observe mentoring sessions, shadow agents – deeply understand their realities and learning gaps
  • Translate insights into a clear, prioritised backlog that accelerates agent performance and organizational capability
  • Partner closely with engineering, design, L&D, operations, and business leaders to ship impactful solutions fast
  • Define measurable KPIs for learning effectiveness, adoption, and productivity – track results and iterate relentlessly

Requirements

  • Proven experience building and launching digital products end-to-end
  • Background in edtech, L&D tools, mobile apps, internal platforms, AI products, or fintech is a strong plus
  • Strong UX mindset, especially for users who aren’t digital natives and work in fast-paced, real-world environments
  • Skilled at balancing multiple stakeholders and aligning diverse teams around clear outcomes
  • Hands-on and field-oriented – you learn directly from agents, mentors, and managers, even stepping into their shoes when needed
  • Operationally sharp – focused on speed, quality, adoption, and solving edge cases across a large distributed workforce
  • Fluent in English

Benefits

  • Relocation support for eligible candidates
  • Medical insurance
  • Health and wellness benefits
  • Program of events and activities both online and in person

Job title

L&D Product Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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