IT PMO Innovation Manager at Sally Beauty Holdings ensuring SDLC adherence and fostering innovation. Collaborating with IT leadership to drive project performance and continuous improvement.
Responsibilities
Audit all IT projects for adherence to SBH SDLC standards, with a focus on schedule, budget, scope, quality, and readiness to advance to the next SDLC phase
Review and validate required project artifacts to support leadership approvals and SDLC phase progression
Identify risks, gaps, and non-compliance and partner with project teams and PMO leadership to drive corrective actions
Develop, maintain, and execute PMO reporting standards to support IT Leadership decision-making
Leverage the PPM ecosystem to provide insights related to project health, run rates, resource demand, capacity constraints, and overall project performance
Ensure accuracy, consistency, and completeness of portfolio data used in PMO ceremonies and executive forums
Facilitate IT PMO SDLC ceremonies and governance cadence in partnership with PMO leadership
Coordinate data collection and validation for ceremony inputs, ensuring alignment to PMO standards
Prepare and present concise summaries, risks, and recommendations to enable informed leadership discussions
Support portfolio-level resource demand planning and workload management
Identify trends, constraints, and optimization opportunities across the IT portfolio
Work with PMO team members to identify and implement continuous improvement initiatives that improve forecasting accuracy, strengthen cross-team hand-offs, and drive clearer alignment across SDLC phases and PMO ceremonies
Help cultivate new ideas into outcomes that improve PMO effectiveness and delivery maturity
Build strong partnerships across IT and the enterprise, including Digital, Solution Delivery, Infrastructure & Operations, Finance, and Vendor Management
Guide leaders, SMEs, and vendors in defining business needs, problem statements, success measures, and delivery storylines
Requirements
Bachelor’s or Master’s degree in Business Administration, Information Technology, Computer Science, Project Management, or a related field; or equivalent practical experience
Strong analytical and critical-thinking skills with the ability to synthesize data across budget, timeline, scope, and resource dimensions
Demonstrated experience with SDLC governance processes and project lifecycle management
Self-motivated professional with the ability to work independently, proactively identify issues, and drive work forward in a fast-paced, matrixed environment
High proficiency with PPM and delivery tools such as Quickbase, Clarity, Planview, Microsoft Project, Jira, Confluence, Box, and reporting or automation platforms including Microsoft PowerApps and/or Power BI
Strong organizational skills with the ability to manage multiple priorities across a complex portfolio
Excellent verbal and written communication skills, with comfort presenting to leadership.
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