Hybrid Client Manager – Healthcare

at Salas O'Brien

• Job title: Client Manager – Healthcare
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Miami, United States

About the role

• Client Manager in healthcare design at Salas O’Brien, leveraging national portfolio for local growth. Leading project delivery and developing long-term client relationships in Miami.

Responsibilities

• Serve as the primary point of contact and trusted advisor for targeted healthcare clients
• Develop and execute account plans and market strategies, leveraging Salas O’Brien’s healthcare expertise and national resources
• Generate and qualify opportunities; lead pursuits, presentations, interviews, and negotiate fee proposals in partnership with leadership
• Build and maintain strategic relationships with clients and partners
• Lead and oversee healthcare MEP design for renovations, expansions, and new facilities
• Ensure compliance with healthcare codes and standards
• Drive quality, schedule, and budget adherence; implement QA/QC procedures and risk management practices
• Coordinate cross-discipline teams (MEP/FP/Tech/Structural/Architectural partners) to deliver integrated solutions and constructible designs
• Establish and scale a south Florida based healthcare-focused team over time: recruit, mentor, and develop a high-performing local team
• Forecast workload and resource needs; plan, organize, and prioritize team assignments
• Partner with national healthcare leaders on strategic pursuits, key accounts, and multi-location program work
• Support marketing in proposal content and case studies
• Oversee contract administration, scope definition, and change management; ensure accurate project setup and financial reporting

Requirements

• B.S. in Electrical or Mechanical Engineering (or related discipline)
• 10+ years of progressive healthcare building systems design experience (local experience strongly preferred)
• Track record as client-facing leader: winning work, managing accounts, and delivering complex healthcare projects
• Deep familiarity with healthcare codes/standards and AHJ coordination (e.g. NFPA, NEC, ASHRAE, FGI, TJC/CMS, state/local)
• PE license in state of Florida (or ability to obtain by reciprocity within 3 months)
• Proven ability to mentor teams, manage staffing plans, and run QA/QC and project financials
• Preferred established relations with local health systems, A/E partners, and contractors
• Preferred experience with mission-critical systems (emergency power, UPS), medical gas, infection control, and pressurization, energy optimization, and phased hospital renovations
• Preferred familiarity with Revit/BIM workflows, constructability reviews, and commissioning collaboration
• Preferred experience building a new office/location or scaling a practice line

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Wellness programs and employee assistance resources
• Professional development support