IT Vendor Management Analyst responsible for managing the lifecycle of IT vendors including procurement and performance monitoring. Requires strong skills in documentation, communication, and analytics.
Responsibilities
The IT Vendor Management Analyst is responsible for supporting the full lifecycle of third-party IT vendors, including procurement, onboarding, contract administration, performance monitoring, SLA reporting, issue management, and coordination between internal teams and suppliers. The role requires strong documentation, communication, and analytical skills, as well as the ability to work with cross-functional stakeholders.
Requirements
** Required Skills & Qualifications**
1–5 years of experience in vendor management, procurement, business analysis, project coordination, operations, customer success, or related field
Strong understanding of SLAs, KPIs, and performance reporting
Ability to read contracts (MSA, SOW, SLA) at a business-operations level
Strong communication and stakeholder management skills
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