Accounts Receivable Officer assisting the accounting department at SafetyCulture. Supporting the sales team and ensuring accurate billing and accounts management.
Responsibilities
Assisting the sales team with customer requests received via Salesforce (Deal Support tickets).
Assisting the sales team with the Sales Order Workflow process in SalesForce.
Following up on payment of overdue invoices.
Identifying payments received and applying these payments to our accounting and billing systems.
Actioning emails received in the AR inbox via Intercom(these can come from both external and internal parties)
Ad Hoc project work that may be assigned from time to time to assist with process improvement.
Requirements
Excellent verbal and written communication, problem-solving, and time management skills.
High level of accuracy, efficiency, and accountability.
Ability to build relationships with clients and internal departments.
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