L2C Analyst supporting invoicing processes within the Lead to Cash team at Egon Zehnder. Collaborating with business users and enhancing process efficiency with strong application knowledge.
About the role
- Analista de Processos e Projetos na Nova Sabesp, gerindo melhorias operacionais e mapeamento de processos. Focado em integração entre áreas e suporte a projetos estratégicos.
Responsibilities
- Map, document, and model all processes within the directorate using market-standard tools (e.g., BPMN, Visio, Bizagi, Lucidchart, among others).
- Build As-Is flowcharts and propose To-Be visions with a focus on operational efficiency.
- Analyze processes to identify improvement opportunities in time, cost, waste, rework, automation, and other areas.
- Prepare and present diagnostics and recommendations to support decision-making.
- Request solutions from the automations and dashboards team, translating business needs into clear technical requirements.
- Monitor automation and development execution through to final delivery.
- Assist in prioritizing the directorate's process improvement requests.
- Facilitate alignment with impacted areas, ensuring understanding, adherence, and engagement with changes.
- Act as a change agent, influencing stakeholders on the importance of continuous improvement.
- Develop effective methods to measure the area's performance, including creating and tracking KPIs and process performance indicators.
- Monitor the directorate's performance against strategic objectives, updating indicators and proposing adjustments as needed.
- Support project management initiatives, ensuring timelines, scope, and governance are met.
- Analyze data, identify trends, risks, and opportunities, generate insights, and provide reliable, structured information to support leadership's strategic and operational decisions.
- Identify automation opportunities using tools such as Power BI, Excel*, SQL, Python, and Power Automate*.
- Serve as a facilitator between the directorate's management, cross-functional teams, and stakeholders, promoting clear communication, collaboration, and expectation alignment.
- Conduct meetings with an analytical mindset, results orientation, and strategic perspective.
- Plan, execute, monitor, and close strategic projects, ensuring value delivery within defined scope, time, cost, and quality.
- Identify, analyze, and manage risks, changes, and dependencies throughout the project lifecycle.
- Promote the adoption of continuous improvement best practices.
Requirements
- Bachelor's degree in Administration, Engineering, or related fields.
- Postgraduate degree in Project Management, Process Management, or Strategic Management will be considered a plus.
- Black Belt certification will be considered an advantage.
- Desirable to hold recognized certifications such as Lean Six Sigma, BPM (Business Process Management), BPMN 2.0, Design Thinking, or Lean Office.
Benefits
- Medical Insurance
- Private Health Insurance
- Meal Allowance (VR) and Food Allowance (VA)
- Transportation Voucher
- Holiday Hamper / Christmas Basket
- Birthday day off
- Extended Maternity Leave
- Extended Paternity Leave
- Childcare Assistance for Mothers and Fathers
- Wellhub (Gympass) partnership
- Profit Sharing Program – PPR
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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