Order Administrator supporting sales organization by generating accurate orders for Ricoh's customers. Managing order lifecycle from booking through billing while ensuring customer satisfaction in high-paced environment.
Responsibilities
Receive and process sales orders, ensuring accuracy and completeness of data and documentation.
Validate pricing, product details, and contract terms; follow up on modifications to maintain billing accuracy.
Maximize order processing efficiency to meet delivery and invoicing timelines.
Monitor and manage orders in Oracle from booking through delivery, invoicing, and funding.
Provide status updates to Sales and run/reconcile Order Management reports.
Act as liaison for funding questions and lease escalations; resolve invoicing disputes and initiate credit memos as needed.
Ensure all transactions are billable and fundable prior to installation.
Collaborate with internal teams to prevent delays and mitigate month-to-month order roll.
Assist with training new employees and support team members with complex orders.
Perform other duties as assigned.
Requirements
Associate degree or equivalent business experience required; bachelor’s degree preferred.
3–5 years of experience in sales support, customer service, operations, or finance.
Experience managing multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office (Excel, PowerPoint, Word); advanced Excel skills preferred.
Strong organizational, analytical, and communication skills.
Ability to work collaboratively with Sales and cross-functional teams.
Oracle experience preferred.
Accurate typing and data entry skills.
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
In - specie Transfer Administrator overseeing asset transfers at HUB24. Ensuring compliance and delivering service excellence in financial services environment.
IT - Systemadministrator providing 1st and 2nd level support in Leipzig, Germany. Managing Windows client/server environments and collaborating on IT projects in a hybrid setting.
Systems Management Specialist ensuring smooth operation of customers’ IT infrastructure for Kyndryl, working with cutting - edge technologies and troubleshooting critical situations.
Administrator handling administrative tasks for the mental health charity Waythrough. Efficient data entry and team collaboration to support service users in Bradford and Keighley.
Maintenance Technical Analyst responsible for logistics and maintenance operations for US Army at KBR. Involves technical research, coordinating actions, and ensuring compliance with standards.
Office Administrator managing administrative tasks for Honolulu Business Unit. Ensuring a productive work environment and serving as primary contact for administrative coordination.
SAP HCM Administrator responsible for maintaining SAP HCM systems and supporting HR functionalities. Collaborating with IT and HR teams for enhancements and troubleshooting.
IT Administrator ensuring smooth IT infrastructure and support for new team members. Involves managing hardware, software tools, compliance, and IT security in a hybrid model.
Service Desk Support Administrator promoting technology adoption for district jobsites at PCL Construction. Collaborating with teams to enhance efficiencies and support technology implementations.