Director of Commercial Strategy at Rhapsody, enhancing healthcare interoperability through strategic execution. Collaborating cross-functionally to drive commercial success and operational excellence.
Responsibilities
Act as a Proxy for the CRO
Represent the CRO’s priorities, perspective, and decision intent in cross-functional forums
Keep discussions focused on outcomes, tradeoffs, and next steps
Ensure commitments made in meetings translate into action
Shape Commercial Strategy with Data
Use performance data, pipeline insights, customer trends, and market signals to inform commercial strategy
Synthesize quantitative and qualitative inputs into clear strategic recommendations
Help define where to focus, what to prioritize, and why supporting a fast-scaling revenue organization
Maintain Momentum on Commercial Priorities
Ensure top commercial initiatives are clearly defined, sequenced, and progressing
Apply sustained pressure to keep work moving until outcomes are achieved
Surface risks and stalled decisions early, with recommendations for resolution
Force Clarity and Decisions
Structure discussions to drive decisions rather than prolonged debate
Push for clear ownership, timelines, and next steps
Maintain visibility into decisions made, decisions pending, and follow-through
Operate as a Cross-Functional Integrator
Work across Sales, Customer Success, Marketing, Partnerships, and RevOps
Influence outcomes by clarifying tradeoffs, aligning stakeholders, and driving follow-through
Resolve friction through credibility, judgment, and persistence
Own Commercial Operating Cadence
Design and run key forums (QBRs, pipeline deep dives, initiative reviews)
Ensure meetings result in decisions, actions, and accountability
Create lightweight mechanisms to track progress and outcomes
Support Executive & Board Readiness
Prepare the CRO for executive, board, and key customer interactions
Develop concise narratives and materials that explain performance, trends, and priorities
Anticipate questions and shape the “so what” behind the numbers
Requirements
6–10 years of experience in corporate development, strategy, management consulting, or similar high-rigor roles
Experience in enterprise B2B or healthcare is a plus, but not required
Highly analytical; comfortable using data to inform strategy and decision-making
Embrace AI-enhanced workflows: Leverage AI tools (e.g., ChatGPT, GitHub Copilot) to increase efficiency, improve decision-making, and continuously explore new ways to augment your work with emerging technologies
Trusted to represent senior leadership perspective when they are not in the room
Comfortable exercising authority through influence with senior stakeholders
Bias toward action over perfect information
Strong written and verbal communicator
Effective in ambiguous, fast-moving environments
Benefits
Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
401k with a generous company match
Unlimited PTO, sick time & volunteer days
An innovative, inclusive, and fun work environment
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