Senior GridOS Delivery Manager overseeing implementations and technical leadership in energy distribution systems. Collaborating with engineering teams and managing delivery standards for optimal customer outcomes.
About the role
- Proposition Manager overseeing the digital channel strategy for small businesses at Reward Gateway. Focused on driving acquisition and optimizing user experience for scalable solutions.
Responsibilities
- Define and refine the go-to-market strategy for RGSB.
- Drive digital acquisition, activation, and conversion through data-driven experimentation.
- Partner with Product to continuously improve onboarding, user journeys, and product experience.
- Collaborate with Marketing to reduce CAC, improve funnel efficiency, and strengthen messaging.
- Use customer, market, and behavioural data to shape pricing, packaging, and roadmap priorities.
- Own and grow the RGSB P&L, ensuring sustainable, scalable commercial performance.
Requirements
- Previous experience in proposition management, digital product marketing, product-led growth (PLG), or commercial strategy.
- Proven success owning or scaling a digital, self-serve, or e-commerce acquisition funnel, ideally in SaaS.
- Strong background in data analysis, experimentation, and conversion rate optimisation.
- Comfortable owning budgets, ROI models, unit economics, and commercial performance.
- Strong collaboration skills across Product, Marketing, Engineering, and Sales.
- Prior experience with small business markets, digital marketplaces, HR tech or SaaS is desirable.
- Comfortable balancing strategy and execution in a fast-moving, evolving environment.
- Strong understanding of revenue drivers, margin levers, and digital channel profitability.
- Uses data, experiments, and insight to inform decisions and optimise performance.
- Hands-on experience driving acquisition, activation, and conversion for self-serve channels.
- Creates simple, intuitive experiences tailored to small business needs.
- Partners seamlessly with Product, Marketing, Sales, and Engineering.
- Finds creative, scalable ways to fuel product-led growth.
- Manages the end-to-end performance of the RGSB proposition with clarity and discipline.
Benefits
- A flexible holiday plan of up to 40 days per year
- £400 a year Wellbeing Allowance
- Private Medical Insurance
- Allowance for professional development books, E-books, and podcasts
- Contributory pension scheme
- Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands
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