Senior Account Manager managing multiple client accounts and coordinating internal teams for a medical communications agency. Ensuring project delivery aligns with client strategies and managing financials effectively.
About the role
- Account Manager specializing in synthetic rubber with responsibilities in client acquisition and relationship management in Italy. Ensures customer satisfaction through support and technical training.
Responsibilities
- Favorire lo sviluppo commerciale sul territorio italiano attraverso attività di scouting e acquisizione di nuovi clienti.
- Gestire e fidelizzare il portafoglio clienti esistente, garantendo relazioni durature e proficue.
- Presentare i prodotti dell’azienda a clienti attuali e potenziali, attraverso incontri in sede, presso il cliente o in occasione di fiere ed eventi di settore.
- Fornire supporto tecnico post-vendita e assistenza ai clienti, garantendo la risoluzione tempestiva di eventuali problematiche e mantenendo un elevato livello di soddisfazione.
- Organizzare e condurre sessioni di formazione rivolte al personale che utilizzerà i prodotti, per garantire una corretta comprensione delle funzionalità e modalità d’uso.
- Collaborare con il team europeo di riferimento per lo sviluppo di nuovi progetti e soluzioni.
Requirements
- Esperienza nella mansione e conoscenza del settore specifico;
- Residenza preferibilmente nel Centro Italia, in quanto la maggior parte dei clienti si trova in quest’area;
- Disponibilità a frequenti trasferte sul territorio nazionale;
- Buona conoscenza della lingua inglese;
- Capacità di lavorare in squadra;
- Capacità relazionali, comunicative e di negoziazione.
Benefits
- Non specificato
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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