Systems Analyst for Connecticut Children’s health improving computer systems and supporting colleagues. Utilizing data gathering techniques for effective solutions in a healthcare environment.
About the role
- Analyst managing technical aspects of ESG data management platform for Rentokil Initial. Ensuring system architecture is scalable and audit-ready while delivering high-quality data collection.
Responsibilities
- Rentokil Initial operates across 90+ countries with 1,800 local service teams, serving major global cities in North America, Europe, the UK, Asia, Menat, Latam, the Caribbean and the Pacific. We are investing in technology-enabled transformation to improve outcomes for our customers, colleagues, and communities.
- We are delivering a global ESG data management platform to meet evolving regulations (CSRD, SEC, GRI, ISSB). While the SHE function acts as the Product Owner for strategy, the Systems Analyst is responsible for the technical health, configuration, and data flow of the platform. This role ensures that the system architecture supports complex global data collection and remains "audit-ready"
- In partnership with Group IT and the SHE Product Owner, you will ensure the ESG platform is technically sound, scalable, and accurately configured.
- **System Configuration & Data Architecture**
- Technical Translation: Translate functional ESG requirements into technical system specifications, logic, and validation rules.
- Survey Engineering: Configure complex survey logic, branching, and data validation parameters within the platform to ensure high-quality data intake at the source.
- Schema Mapping: Support the mapping of data points from various business units into the central ESG data model, ensuring alignment with Greenhouse Gas (GHG) Protocol logic.
- **Data Integrity & Technical Validation**
- Advanced Data QA: Utilize SQL to perform deep-dive data profiling. Identify system bugs versus user input errors.
- Integrations: Assist in the technical oversight of data pipelines between the ESG platform and other enterprise systems (e.g., ERP, HRIS, or IoT utility meters).
- Issue Resolution: Act as the Tier 2 technical lead for system issues, liaising with third-party vendor support to resolve configuration defects.
- **Delivery Support & Testing**
- UAT & Environment Management: Lead the technical side of User Acceptance Testing; manage test scripts, environment refreshes, and defect tracking in Jira/Azure DevOps.
- Release Management: Review vendor release notes to assess the impact of new features on existing configurations and custom reports.
- Documentation: Maintain technical system documentation, including data dictionaries, configuration logs, and system interface diagrams.
- **Controls & Compliance**
- Audit Trail Configuration: Ensure the system correctly captures metadata and evidence trails required for limited and reasonable assurance audits.
- Access Governance: Monitor system permissions and workflows to ensure data security and segregation of duties across global regions.
- **RACI (Summary)**
- System Configuration & Technical Logic: Systems Analyst is Responsible/Accountable; Group IT is Consulted.
- Data Validation & SQL Testing: Systems Analyst is Responsible; SHE is Consulted.
- Product Strategy & Roadmap: SHE is Accountable/Approver; Systems Analyst is Consulted on technical feasibility.
- Audit Readiness: SHE is Accountable; Systems Analyst is Responsible for technical evidence and system logs.
- We welcome applicants who may not meet every listed point. If you’re excited about this role and bring relevant experience or transferable skills, we encourage you to apply.
Requirements
- **Experience and Skills**
- **Technical Background:** Experience as a Systems Analyst, Technical Analyst, or Data Analyst supporting enterprise SaaS platforms.
- **Data Proficiency:** Strong **SQL skills** (joining complex datasets, aggregate functions) and experience of data visualization and reconciliation.
- **System Logic:** Proven ability to configure software workflows, validation rules, or calculation engines.
- **Methodology:** Familiarity with Agile/Scrum and the SDLC (Software Development Life Cycle).
- **Precision:** High attention to detail regarding data types, units of measure, and system constraints.
- **Nice to Have**
- Familiarity with ESG data structures (e.g., converting fuel units to $CO_2e$ via emission factors).
- Experience with API testing tools (e.g., Postman) or data integration middleware.
- Understanding of ITIL processes (Change Management, Incident Management).
Benefits
- Competitive salary and bonus scheme
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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