Senior Manager overseeing CX Operations for Relay, a digital banking platform. Driving operational improvements through technology, data, and cross - functional collaboration

Relay is a no-fee, online business banking and money management platform to understand precisely what your business is earning, spending and saving.
Bank with Relay for:
✅ No fees or minimum balances that tie up cash flow
✅ Up to 20 checking accounts to organize income and expenses
✅ Spending management using 50 physical or virtual debit cards
✅ Payments and deposits via ACH transfers and wires (checks coming soon)
✅ Secure, role-based access to team members and financial advisors
✅ Personalized customer support by email, phone or chat
Browse and apply for open jobs at Relay.
Senior Manager overseeing CX Operations for Relay, a digital banking platform. Driving operational improvements through technology, data, and cross - functional collaboration
Engineering Manager leading the Site Reliability Engineering team at a fintech company. Ensuring the reliability, scalability, and performance of our digital banking platform.
Senior Talent Acquisition Partner managing executive and senior leadership hiring for Relay, a fintech company. Driving recruitment processes and partnerships with senior leaders in a hybrid work environment.
Creative Producer managing video content and brand campaigns for digital banking platform Relay. Overseeing production processes and collaborating with creative teams.
Group Product Manager leading product strategy and execution for Relay's Banking Platform. Managing a team of Product Managers and collaborating closely with engineering and design teams.
Senior Lifecycle Marketing Lead for Relay's Revenue products, focusing on customer retention and engagement through lifecycle programs. Collaborating cross - functionally to enhance customer journeys and drive growth.
Account Protection Analyst handling compliance - related cases for small business financials. Growing the impact on small business owners through effective risk management and customer service.
Senior Manager, Brand Marketing at Relay shaping content strategy and managing a marketing team. Engaging SMBs through storytelling and data - driven content Marketing initiatives.
Business Development Representative responsible for introducing Relay's banking solutions to qualified leads. Engaging prospects through various outreach methods in a high - growth startup environment.
Business Development Representative introducing Relay's virtual banking and partnership program. You'll be responsible for generating leads and supporting Account Executives in a hybrid role.
Director of Customer Onboarding responsible for enhancing customer experiences at Relay for small businesses. Leading onboarding strategy and cross - functional collaboration to achieve customer success.
Customer Experience Specialist supporting small businesses with financial solutions through empathy and problem - solving. Engage with customers via phone and email to enhance their experience.