Digital Operations & Tool Manager enhancing internal systems and processes in a hybrid work environment. Collaborating with teams to optimize workflows and tool usage across REGION10 GROUP GmbH.
Responsibilities
Central responsibility for maintaining and developing internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill, and more.
Analyze, automate, and document processes — e.g., using Make.com or native tool integrations.
Optimize internal workflows through cross-tool logic, automations, and clear ownership.
Collaborate with all teams (Sales, Support, Development, Administration, Management) to collect internal requirements in a structured way.
Implement and train users on new systems, including access rights management, system architecture, and process documentation.
Monitor and continuously improve existing tool landscapes and data flows.
Provide operational support for tool- and process-related questions (e.g., ticketing, CRM usage, data flows).
Requirements
Experience in tool management, digitalization, IT-related process optimization, or automation.
Solid knowledge of common cloud/SaaS systems (e.g., HubSpot, Jira, Make, Dropbox, SharePoint, Easybill).
Strong understanding of processes and data flows — you spot patterns, gaps, and improvement potential.
Analytical mindset, structured working style, and high degree of ownership.
You are a true 'bridge builder' between technology, people, and processes.
Very good German language skills; preferably also good English skills.
Benefits
€1,000 welcome bonus for your successful start with us.
State-of-the-art equipment — work with high-quality hardware from Apple, Dell & Logitech.
Creative freedom in a central, key role — you will make a real impact.
Home office & remote options — work where you are most productive.
Flexible hours with time tracking — flexibility with structure.
Free specialty coffee and soft drinks in the office.
Cafeteria with breakfast & lunch — freshly prepared daily at a low flat rate.
Rooftop terrace — ideal for breaks, brainstorming sessions, or evening sunsets.
Team events such as summer party & Christmas celebration.
Individual training and development opportunities — for your professional and personal growth.
Free parking & good transport connections.
Job title
Digital Operations & Tool Manager – Process Optimization, Automation
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