Client Logistics Coordinator overseeing daily logistics operations and providing exceptional customer service in a hybrid role at Redwood Logistics.
Responsibilities
As Client Logistics Coordinator working within Managed Services, you will be responsible for providing excellent customer service while overseeing daily operational functions for Redwood's customers.
You will begin by learning about the transportation industry and the primary planning and coordinating functions for Less than Truckload (LTL), Truckload and Intermodal.
Your responsibilities to our customers will include load building, load planning, scheduling appointments, receiving and responding to customer requests (both email and phone), and helping your fellow teammates with similar duties.
In addition to learning about the transportation industry, you'll also begin learning about our systems and processes that support our customers and our internal profitability.
Requirements
Bi-lingual in English and Spanish
Strong communication skills both orally and written
Ability to work in a fast-paced, dynamic environment
Pro-active problem solver and listener; ability to multi-task
1-2 years of business experience in a bi-lingual environment
Logistics experience preferred, but not required
Basic understanding of creating and maintaining reporting, including using Microsoft Office products (Outlook, Excel, Word, and Power Point)
Strong customer service background and ability to quickly build rapport with customers
Benefits
Life Insurance policy for you starting 30 days after employment
Personal Health Insurance coverage for you
Major Medical 30 days
Aguinaldo Christmas bonus or prorated percentage your first year
Vacation time starting at 12 days. Additional days will increase per Mexican Law
Premium Vacation 50% vacation days (Prima vacacional)
Saving Plan (Fondo de Ahorro)
Grocery Card (Vales De Despensa)
Cell Phone Allowance of $800 pesos per month minus applicable taxes
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