Enterprise Services Manager leading the Technical Account Management team at Proofpoint. Responsible for maximizing customer value of products and services while ensuring high customer satisfaction.
About the role
- Senior Director of Customer and Cloud IAM at Cencora responsible for building partnerships and leading identity security efforts. Focusing on delivering secure digital engagement across customer identity and cloud environments.
Responsibilities
- Build trusted partnerships across cybersecurity, cloud engineering, product management, application development, and customer experience teams
- Develop and execute an enterprise-wide strategy that unifies CIAM and cloud-native IAM capabilities under a cohesive identity vision
- Serve as the senior leader responsible for identity security across customer-facing digital channels and cloud environments
- Provide executive direction for IAM roadmaps, ensuring alignment with enterprise digital engagement, cloud adoption, security, and compliance strategies
- Lead delivery of cloud-native IAM capabilities across SaaS, IaaS, and PaaS environments (AWS, Azure, GCP)
- Enable dynamic, policy-driven, just-in-time access to cloud resources through automation, workload identity, secrets management, and entitlement management
- Integrate IAM with DevOps workflows and CI/CD pipelines to support secure cloud application delivery
- Own strategy, design, and delivery of a unified CIAM platform supporting secure, seamless customer identity experiences across all portals, applications, and digital channels
Requirements
- Master’s Degree in Business Administration, Computer Science, Information Technology or any other related discipline or equivalent related experience
- 12+ years of directly-related or relevant experience with 8+ years in a managerial capacity, preferably in information security
- Certified Information Systems Auditor (CISA)
- Certified Information Systems Security Professional (CISSP)
- Certification in Information Security Strategy Management (CISM)
- Information Technology Infrastructure Library (ITIL)
- Offensive Security Certified Professional (OSCP)
- Project Management Professional (PMP) Certification
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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