Senior Claims Administrator managing and negotiating pre - authorization and Letter of Guarantee requests. Reviewing medical admissions and ensuring adherence to policy terms and conditions while providing stakeholder updates.
About the role
- Data Administrator at Valpak managing clients' compliance data for environmental regulations. Collaborate across teams ensuring accurate reporting and excellent customer service.
Responsibilities
- The Data Administrator will collect and process data relating to our clients’ obligations under the Packaging, Waste Electrical and Electronic Equipment (WEEE) and Batteries regulations.
- The Data Administrator will work alongside Account Managers and Data Team Managers to compile data and calculate obligations for a range of accounts.
- The Data Administrator will liaise with suppliers of Data Insights’ customers to collect information by email, as well as spending time at client sites to undertake weighing exercises.
- They will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism.
- To use in-house computer software to input and analyse weights information
- To use MS Excel applications to check and improve the accuracy of data within Environmental Product Information Centre (EPIC) database
- To visit client sites to conduct weighing exercises
- To collect and weigh sample products at Valpak offices
- To contact the suppliers of Data Insights’ clients to gain weights information by email
- To receive in-house training on the packaging, WEEE and batteries regulations
- To provide support to the Account Managers in the calculation of the packaging, WEEE and Batteries waste submissions
- To produce written communication with clients and suppliers through emails and letters
- To provide telephone support to clients and suppliers when collecting packaging weights information
- To work within the guidelines of Valpak’s ISO accreditation and Risk Management Policies
- To adhere to all of Valpak’s Health and Safety Policies
- Provide a high standard of accuracy in collection and management of data
- Develop a good understanding of Data Insights’ services and processes
- Provide excellent customer service when dealing with clients and clients’ suppliers
Requirements
- Task Driven
- Confident working with data via MS Excel
- Experience of working in an office environment using email and telephone is desirable
- Experience of analysing and manipulating large volumes of data is desirable
- Must have high standards of accuracy and attention to detail
- Must have excellent communication skills, both verbal and written
- Must be a confident individual who can work well on their own or as part of a team
- Must have high level of professionalism
- An interest in environmental issues is desirable
- Full UK Manual Driving License
- Minimum: Grade C in Mathematics and English GSCE/O Level standard
- Desirable: Educated to at least A level standard or equivalent
Benefits
- Dual Location / Hybrid worker Status
- Participation in our annual Incentive Plan (VIP) - up to 10% bonus
- 25 days annual leave plus bank holidays, volunteering day and your birthday off!
- Option to buy and sell up to 9 days annual leave
- Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
- Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
- Pension scheme up to 8% employer contribution
- Access to reward & discount platform
- Wellbeing initiatives
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