Assistente de Administração de Pessoal at St. Marche overseeing admission processes and ensuring compliance with internal routines in a hybrid work environment.
About the role
- Learning Services Program Administrator overseeing operational management of firm’s learning programs. Ensuring smooth learner support, coordination, and execution of educational initiatives.
Responsibilities
- Provide day to day administration of the Learning Management System, including learner support, enrollment assistance, course access, and troubleshooting
- Manage learner enrollment, cohort assignment, scheduling, and progression for LMS based programs and other structured learning initiatives
- Collaborate with departments to understand learning needs and supports their effective use of the LMS to deliver and manage training programs.
- Support testing, quality assurance, and updates to learning content to ensure accessibility, and compatibility
- Lead the administration of structured learning programs, including Centers of Excellence and other adoption or cohort-based initiatives
- Manage operational workflows across learning programs, including intake requests, tracking participation, and maintaining accurate records
- Coordinate learner onboarding into programs, including platform enrollment, license coordination where applicable, and access to required learning resources
- Generate, analyze, and distribute reports on software utilization, program participation, compliance, and learner progress; identify trends and recommend improvements
- Document learning operations processes and workflows to support continuity and future growth
- Provides hands-on end user support as needed, including assisting attorneys and staff with technology deployment, adoption, and day-to-day use of learning tools and systems
- Provides support as needed for the development and maintenance of eLearning courses, microlearning activities, and job aids
Requirements
- Bachelor’s degree in Instructional Design, Educational Technology, or related field
- 2+ years of Learning Management System administration experience
- 2+ years of experience in learning operations, instructional design, eLearning development, or learner support
- Strong organizational and process management skills, with the ability to manage multiple workflows simultaneously
- Demonstrated ability to provide responsive, learner centered support
- Experience analyzing data and reports to inform operational and learning decisions
- Strong communication, collaboration, and attention to detail
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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