Hybrid Senior Manager, Software Engineering

at Ritchie Bros.

• Job title: Senior Manager, Software Engineering
• Job type: Full Time
• Experience level: Senior
• Salary: CA$146,820 - CA$183,520 per year
• Degree requirement: No Education Requirement
• Tech skills: AWS, Azure, Cloud, Google Cloud Platform, Jenkins, Kubernetes, Postgres, SDLC, .NET
• Location requirements: Hybrid, Mississauga, Canada

About the role

• Senior Manager of Software Engineering leading a product engineering team at IAA Operations. Focused on delivering reliability and operability of business-critical systems in the Azure ecosystem.

Responsibilities

• Lead and develop a team of software engineers responsible for building and operating services that power IAA Operations.
• Own delivery for Ops product roadmaps while improving reliability, operability, and time-to-market.
• Lead modernization of legacy .NET applications to cloud-native architectures (e.g., .NET Core/.NET, containerized services) in Azure.
• Drive data modernization and performance improvements, including PostgreSQL schema design, migrations, and operational best practices.
• Partner with Product to define crisp problem statements, acceptance criteria, and measurable outcomes; ensure engineering work aligns to value.
• Translate operational and product needs into prioritized engineering work with clear success metrics (outcomes, SLIs/SLOs, and cost targets).
• Drive DevOps excellence across the software delivery lifecycle: CI/CD, automated testing, infrastructure as code, secure-by-default deployments, and progressive delivery (e.g., canary/blue-green).
• Own operational excellence outcomes: availability, latency, throughput, reliability, cost efficiency, and reduction of toil through automation.
• Implement strong observability standards (metrics, logs, traces) and improve telemetry-driven decision making; champion OpenTelemetry-based instrumentation.
• Set clear team goals, operating cadence, and key metrics; communicate progress, risks, and tradeoffs to stakeholders and leadership.
• Coach engineers and managers (as applicable) in modern engineering practices, systems thinking, and pragmatic delivery; build a culture of learning and psychological safety.
• Improve security and compliance posture through DevSecOps practices: least privilege, secrets management, automated scanning, policy-as-code, and auditability.
• Manage cross-team dependencies and coordinate delivery for initiatives spanning multiple systems and partners.

Requirements

• 10+ years of professional software engineering experience with 3+ years in a people-management role leading engineering teams
• Experience modernizing enterprise .NET applications on Azure, including containerization and progressive delivery practices
• Azure certifications (e.g., Azure Developer, Azure Solutions Architect) or equivalent demonstrated expertise
• Strong DevOps and SRE expertise, including on-call operations, incident management, and reliability engineering practices (SLIs/SLOs, error budgets)
• Hands-on experience with cloud and cloud-native systems (AWS, Azure, or GCP), including Kubernetes/container orchestration and service networking
• Proficiency with CI/CD systems and release automation (e.g., GitHub Actions, Jenkins, GitLab CI, Argo CD) and strong SDLC governance
• Experience building and operating observability stacks (metrics/logs/traces) and using them for troubleshooting and capacity/performance management; familiarity with OpenTelemetry strongly preferred
• Strong communication skills - able to write crisp narratives, drive alignment, and explain tradeoffs to both technical and non-technical audiences
• Ability to influence across teams and functions, manage dependencies, and deliver outcomes in a complex enterprise environment.

Benefits

• Paid time off
• Professional development opportunities
• Flexible work arrangements