Senior Solutions Architect designing digital manufacturing solutions at LyondellBasell. Leading architecture for production, reliability, energy, and sustainability use cases with a focus on innovation.
About the role
- Customer Solution Engineer providing technical support and solutions in health tech for radiology transformation. Collaborating with teams in project execution and customer advisory roles.
Responsibilities
- Technical consulting: Provide technical guidance to customers on our products, services, workflows and integration options.
- Solution development: Design customer-specific solutions in close cooperation with Customer Success, Sales and Product Development.
- Project ownership: Responsible for technical project implementation including integrations, scheduling, resource management and quality assurance.
- Support: 1st- and 2nd-level support.
- Sales support: Assist with proposals and sales processes and participate in customer meetings or tenders.
Requirements
- Completed vocational training in IT (e.g., IT specialist for system integration) or an equivalent qualification.
- Experience in IT support and technical customer consulting, ideally in the healthcare sector.
- Knowledge of IT system architectures, HL7/FHIR interfaces, DICOM, and data protection and IT security in healthcare.
- Solid knowledge of networking technologies, VPN and NAT.
- Strong communication and presentation skills.
- Analytical thinking and problem-solving skills, with customer focus, team spirit and the ability to work independently.
- Experience with Jira, Jira Service Management and Confluence.
Benefits
- Competitive salary in line with your qualifications and experience.
- Flexible working hours and part-time options for a better work–life balance.
- 30 days paid vacation, including special leave for events such as marriage, birth or bereavement.
- Parental leave: welcomed and supported.
- Home office or a modern office in the heart of Munich — you decide.
- Regular onsite days and events that foster communication and team spirit.
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