Junior Customer Service Manager in international trading firm within the raw material sector. Join a dynamic team and take on responsibilities from day one.
Responsibilities
Commercial/administrative responsibilities
Processing invoices, quotations & contracts
Maintenance of master data & document management
Digital filing & efficient office organization
Sales support with development potential
Support for sales & customer acquisition
Building your own network of customers & partners
Analysis of customer data & taking on independent projects
Logistics & international collaboration
Support with import/export, customs & goods movements
Coordination with freight forwarders, suppliers & customers
Close cooperation with warehouse, purchasing & sales
Requirements
At least a completed commercial apprenticeship/qualification (wholesale/foreign trade, freight forwarding, industry)
Willingness to take responsibility and commitment to professional development
Strong communication skills and a customer-oriented attitude
Enthusiasm for sales-oriented and logistics-related topics
Willingness to travel (trade fairs, customers, suppliers)
Fluent German and good command of English
Confident user of MS Office
Benefits
Direct collaboration with management
Real responsibility and clearly defined individual responsibilities
Flat hierarchies & fast decision-making
Personal development opportunities (Sales, Logistics, Marketing)
Flexible working hours & modern workplace tools
Team culture that supports you rather than holds you back
International environment in a family-owned group with career prospects
Job title
Junior Customer Service Manager, international raw materials and wholesale sector
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