Network Analyst responsible for monitoring and supporting clients' network infrastructure at Qualiserve. Ensuring stability, security, and performance of network services.
Responsibilities
Continuously monitor network environments and customer connectivity.
Proactively identify and resolve network incidents.
Troubleshoot connectivity, latency, and outages.
Analyze alerts and events generated by monitoring tools.
Log, track, and document technical tickets.
Configure and administer network equipment.
Manage routing, switching, and network segmentation.
Configure and maintain VPNs, NAT, VLANs, and firewall policies.
Support improvement and evolution activities for the network infrastructure.
Administer FortiGate firewalls.
Implement and maintain network security policies.
Assist in analyzing network-related security events.
Support incident and vulnerability mitigation.
Requirements
Previous experience in network infrastructure or a NOC.
Knowledge of TCP/IP, VLAN, NAT, VPN, and routing.
Experience with FortiGate firewalls.
Experience with MikroTik devices.
Knowledge of connectivity and network performance troubleshooting.
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