Analista Soluções PL supporting daily system and application activities at NSG Group, a leader in glass manufacturing. Enhancing processes while ensuring compliance with internal standards in a dynamic environment.
About the role
- Senior Analyst providing consulting services across various Workday applications and building client relationships at PwC. Focusing on operational efficiency and mentoring junior team members.
Responsibilities
- Overseeing a support ticketing queue with multiple open items
- Leading client status meetings and confirming communication
- Building and maintaining client relationships
- Developing a thorough understanding of business contexts
- Mentoring and guiding junior team members
- Navigating complex situations with confidence
- Anticipating team and client needs to deliver quality work
- Enhancing technical specialization and personal brand
Requirements
- Bachelor's Degree
- 3 years of experience
- Skilled in overseeing a support ticketing queue
- Leading client status meetings
- Handling client relationships
- Offering functional and/or technical subject matter knowledge
- Directing process redesign efforts
- Leading technical and test teams
- Providing recommendations for business adoption
- Managing entire project lifecycle
- Experience with Workday in a support/AMS environment
Benefits
- medical
- dental
- vision
- 401k
- holiday pay
- vacation
- personal and family sick leave
- annual discretionary bonus
Job title
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Degree requirement
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