Senior Associate at PwC optimizing Oracle Cloud Financials for clients across industries and providing exceptional service delivery. Analyzing complex problems and mentoring junior team members while ensuring client satisfaction.
Responsibilities
Drive optimized operations and exceptional service delivery
Work with diverse teams to identify areas for continuous improvement
Utilize analytical skills to navigate complex problems
Maintain a focus on client satisfaction and operational excellence
Requirements
Bachelor's Degree
3 years of experience in Oracle Cloud Financials support
Bachelor's Degree in Accounting, Accounting & Finance, Finance, Management Information Systems, Management Information Systems & Accounting preferred
Oracle Cloud ERP certification(s) is a plus
Providing functional support for Oracle Cloud Financials modules
Managing multiple client environments and prioritizing tasks
Working with technical teams for integration support
Performing root cause analysis for recurring issues
Supporting knowledge transfer and documentation handover
Identifying process improvement opportunities in financial systems
Understanding ITIL processes and ticketing systems
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