Hybrid HR Manager

at Puzzel

• Job title: HR Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £40,000 - £50,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• HR Manager at Puzzel responsible for UK employee experiences from onboarding to offboarding. Supporting performance and shaping workplace culture while ensuring compliance with UK employment law.

Responsibilities

• Own the full UK employee experience — from onboarding through to offboarding — ensuring every process runs smoothly, documentation is spot‑on, and our HR systems stay up to date.
• Be the go‑to person for our people in the UK, offering clear, friendly, and practical guidance on policies, processes, and everyday HR questions.
• Help managers and employees thrive by supporting performance, sickness, wellbeing, and employee relations matters.
• You’ll lead fair, well‑structured PIPs and collaborate closely with senior HR on more complex cases.
• Use your UK employment law expertise to keep us compliant and confident, while also providing occasional guidance to our Dutch team with support from local specialists.
• Build people‑management capability by coaching managers and partnering with the wider People team to solve challenges and create great employee outcomes.
• Shape a positive, inclusive culture by contributing to engagement, wellbeing, and inclusion initiatives that make Puzzel a great place to work.
• Champion our values and make sure they’re reflected in every people‑related decision, process, and interaction.
• Support reward, payroll & benefits , including coordinating UK payroll, managing benefits, and assisting with annual salary review.
• Office Management: make our London office a brilliant place to work, helping to create a warm, welcoming, and well‑run workspace.

Requirements

• 3+ years’ experience in a generalist HR/People role.
• Fluent English.
• Proven UK employment law knowledge.
• Independent and proactive – you always look for opportunities to improve and want to take ownership as much as possible.
• Systematic, structured and results driven.

Benefits

• Competitive salary of £40-50k.
• Flexible, hybrid approach to working; split your time between the office and home.
• You get to be part of a fun, driven and supportive team.
• Gift on your birthday.
• Annual Summer and Christmas parties.
• Excellent development opportunities and a great company culture.