IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Senior Distribution Operations Analyst at PurposeBuilt Brands. Optimizing 3PL operations while supporting customer service and efficiency improvements in the supply chain.
Responsibilities
- Support the PBB Distribution Team in scaling up our capacity, increasing our efficiency and developing our team’s capability in partnership with the businesses and Customer Service
- Support all US 3PL warehouse, VAS and DTC operations including overall unit costs for distribution center facilities
- Ensure PBB assets and equipment are properly maintained and effectively utilized in US 3PL operations
- Partner with 3PL Operators to develop, justify and lead annual cost savings projects to at least offset inflation and leverage PBB growth
- Hold partners accountable to established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
- Validate, track and trend US 3PL invoicing and deductions for overs, short and damage
- Support annual budget setting and variance reporting
- Support environment of continuous improvement to achieve process efficiencies that deliver high customer service levels at lowest total cost
- Represent US 3PL Distribution Operations on cross-functional PBB and 3PL teams
- Support 3PL compliance with all safety and regulatory requirements including coordination of product disposal
- The candidate will split time 75% in office, and 25% on the warehouse floor
Requirements
- Bachelor’s degree in supply chain management, operations, industrial engineering, or business major preferred (or equivalent experience)
- 5+ years of experience in Distribution Operations
- CPG, ISO and Chemicals/Hazardous Materials experience preferred
- Advanced level skills in Warehouse Management Systems, ideally with implementation or optimization experience
- Strong analytical and problem-solving skills with high attention to detail
- Ability to prioritize and execute projects and tasks in a fast-paced environment with rapidly changing priorities
- Excellent written and verbal communication skills with the ability to communicate at the appropriate level of abstraction within the organization
- Self-starter with high energy level, able to work independently, understand high level objectives, and translate into action plan for assigned team
- Advanced proficiency with ERP, WMS, Microsoft Office Excel and Power BI/Tableau
- Project management experience leading Kaizen/Gemba, CAPEX. 6s, value stream mapping, and continuous improvement projects
- Green belt certification is a plus
Benefits
- Flexible work options (fully remote, hybrid, onsite)
- Generous paid time off
- Competitive salaries and bonus incentives
- 401K company match
- Competitive medical, dental, & vision insurance
- Pet insurance
- Annual fitness stipend
- Unmatched employee discount on all products
- Summer Hours
- LinkedIn learning membership
Job title
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Location requirements
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