IT Support Technician responsible for supporting Guidepost IT systems and users. Providing technical support and ensuring security measures are met while working in a corporate setting.
About the role
- Senior Business Support Analyst at Puget Sound Energy analyzing and supporting engineering processes and data. Involves project management, data analysis, and technical support for business operations.
Responsibilities
- Analyze, maintain, develop, and support business needs for Standards, Quality, and Field Engineering teams
- Provide technical support for various processes, reports, and database systems
- Review and assess invoices for contracted engineering work
- Support project management activities, data gathering, process development, and corporate initiatives
- Update websites, online forms, and standards
- Uphold safety compliance standards
- Learn and apply process improvement methodologies
Requirements
- Associate’s degree in business, economics, finance, or related
- 5 years quantitative/qualitative analysis experience
- Experience with relational database systems (querying, analysis, reporting)
- Solid written, interpersonal, and group communication skills
- Proficiency in Access, Visio, PowerPoint, Excel, statistical software, SAP Business Warehouse, and Cognos
- Excellent problem-solving skills
- Project management skills
- Ability to understand and explain technical concepts
- Strong time management and organizational skills
- Experience providing guidance to lower staff
- Ability to take initiative and work independently or as part of a team
Benefits
- Medical, dental, vision insurance
- Basic life and disability insurance
- Supplemental life insurance options
- Accidental death and dismemberment insurance
- Flexible spending accounts for health care and dependent daycare
- Employee assistance program (EAP)
- 401(k) investment option
- Cash balance retirement plan
- Paid Time Off (PTO)
- Paid Holidays
Job title
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Experience level
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Degree requirement
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Location requirements
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