Associate Disability Claims Examiner managing a block of routine Disability claims for Prudential. Focus on customer experience and accurate claims handling in a remote environment.
Responsibilities
Will effectively and accurately manage a block of routine Disability claims.
Focus on customer experience to deliver the best experience for our customers.
Demonstrate ability to deliver accurate, dependable, and trustworthy service to our customers.
A strong customer focus evidenced through maintaining customer relationships.
Requirements
1 year in Short Term Disability claim management, or related health claim field experience desired.
Strong written and verbal communication skills demonstrated in previous work experience (preference for Bilingual verbal communication in Spanish and English)
Proven customer service skills.
Claim/risk management skills and technical knowledge in contract interpretation and administration.
PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint).
It’d be a plus if you had: Bi-Lingual in Spanish and English languages.
Success in achieving Individual Development goals.
Results oriented with an ability to organize and analyze information.
Strong organization, critical thinking and time management skills.
Demonstrated ability to adapt to the changing needs of an organization.
Benefits
Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO)
Leave of absences, such as parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
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