Senior Claims Examiner managing complex Commercial Entertainment claims across the United States for Arch Insurance Group. Responsibilities include investigation, evaluation, and resolution of high-severity cases.
Responsibilities
Proactively investigate, evaluate, and resolve entertainment-related claims, including film, television, live events, and touring productions.
Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis.
Develop and implement strategies to address coverage issues that align with the overall approach for matters assigned to the handler.
Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures.
Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary.
Investigate claims and review the insureds' materials, pleadings, and other relevant documents.
Identify and review each jurisdiction's applicable statutes, rules, and case law.
Review litigation materials including depositions and expert's reports.
Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues.
Retain counsel when necessary and direct counsel in accordance with resolution strategy.
Analyze coverage, liability and damages for purposes of assessing and recommending reserves.
Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves.
Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter.
Negotiate resolution of claims.
Select and utilize structure brokers.
Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims.
Requirements
Bachelor’s degree required
Seven to ten (7-10) years of working experience with a primary and/or excess carrier supporting commercial accounts for Casualty Entertainment claims.
Proper & active adjuster licensing in all applicable states
Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills
Strong time management and organizational skills
Demonstrated ability to take part in active strategic discussions
Demonstrated ability to work well independently and in a team environment
Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word.
Willing and able to travel 10%.
Benefits
multiple medical plans plus dental, vision and prescription drug coverage
competitive 401k with generous matching
PTO beginning at 20 days per year
up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
basic Life and AD&D Insurance as well as Short and Long-Term Disability
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