Call Centre Advisor assisting with customer inquiries at Specsavers. Managing appointments and providing excellent customer service while collaborating with store teams and Directors.
About the role
- Call Center Representative at Providence Medical Foundation advocating for members and resolving inquiries through various channels. Navigate managed care system while collaborating with internal teams.
Responsibilities
- Support the Call Center Team and internal departments by advocating on behalf of members.
- Help members navigate through the managed care system.
- Resolve customer inquiries through multiple channels.
- Perform data entry to maintain computer systems.
- Upkeep of resources to remain current.
- Coordinate special projects and events.
Requirements
- 2 years Customer service environment.
- Basic MS Windows, Excel, Word, and Outlook experience.
- Experience in a Healthcare setting.
- Customer service experience in a managed care environment.
- IDX experience.
Benefits
- Retirement 401(k) Savings Plan with employer matching
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Time off benefits (paid parental leave, vacations, holidays, health issues)
- Voluntary benefits
- Well-being resources
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Call Centre Assistant providing customer service support at Specsavers. Answering calls and booking appointments in a retail optics environment.
Retail and Call Centre Assistant at Specsavers creating a great store environment for customers. Providing exceptional service and teamwork in a retail setting.
Healthcare Contact Center Manager overseeing daily operations and implementing systems at Gainwell. Leading a team in a healthcare environment focused on metrics and customer service.
Call Center Specialist providing assistance and clear communication with callers for CHN healthcare. Ensuring customer satisfaction through effective call management and information delivery.
Senior Contact Center Engineer leading design and support of Cisco's contact center platforms. Focusing on UCCE, AWS Connect, and enhancing customer experience across systems.
Centralized Call Center Operator supporting patient dining services by handling calls and entering meal orders. Ensuring patient dietary needs while communicating with management and dispatch team.
GA
Asesor telefónico de Atención al Cliente para Entel Chile que recibe y gestiona llamadas. Se requiere trabajo híbrido y disponibilidad para capacitación presencial.
N1 Support Analyst managing customer issues for an IoT solutions company. Providing first - level support for fleet management and IoT devices.
Call Center Agent in telecommunications for regiocom Customer Care in Alexandroupolis, Greece. Handle customer inquiries, provide support, and ensure satisfaction while enjoying flexible work conditions.