Cyber Presales Engineer developing technical - commercial offers in Cybersecurity and Cloud. Collaborating with clients and internal teams to deliver effective solutions and insights.
About the role
- Presales Engineer at Promethean providing technical support in Pre- and After-Sales processes. Collaborating with sales teams and partners while ensuring customer satisfaction in the German speaking market.
Responsibilities
- Pre-Sales: Technical hard- and software support remote and in the field for the Area Manager Sales especially for key tender preparation and during key tender process
- Reception and tracking of product enhancements for tenders
- Support of key customers and partners in the region to answer technical product questions after consulting the Area Manager Sales
- Deliver technical training for installing and maintenance Promethean hard- and software for end customer, partner, and co-worker.
- After-Sales: Documentation of product enhancements and bugs in the internal portal Promethean Backstage and be internally the first point of contact for the Promethean Support and Escalations Team.
- Maintenance and installation of Prometheans internal hard- und software products in the office in the Promethean offices and in the flight cases.
- Support of the Area Manager Sales and partner, especially through escalated support requests local at the end customer.
- Development of audio-visual training material for partners and end customer in the German speaking market.
- General: Installation and training on IT Equipment for new hires based on Promethean standards
Requirements
- Great Knowledge of Promethean hard- and software solutions.
- Technical background, best IT or support.
- Very good presentation and communication skills
- Problem solving orientated
- This is a position in a global company, English language skills and excellent German skills are required
- Travel and overnight stays required
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Presales Engineer at DVI Solutions supporting Workplace Technology Solutions business. Bridging technical expertise and client needs for modern workplace environments in Manila.
Sales professional in technical distribution managing manufacturing projects from acquisition to delivery at assemblean. Focused on customer relations and technical consulting in a hybrid role.
Pre - Sales Consultant and Business Development Manager responsible for strategic customer development in IT consulting. Focusing on AI markets and leading the entire sales process from lead generation to closing.
Sales Engineer at timpla acquiring construction contracts for innovative wooden construction projects in Eberswalde. Collaborating with teams to shape the future of urban building and meeting climate goals.
Sales Engineer supporting pre - sales activities and demonstrating GitGuardian's cybersecurity solutions to clients. Collaborating with teams to facilitate complex sales cycles and providing technical expertise.
Sales Engineer specializing in pre - sales activities within GitGuardian, a cybersecurity scale - up. Fostering relationships and demonstrating technical expertise to facilitate sales processes.
Pre - sales Engineer specializing in Banking and Financial Services at Critical Software. Collaborating with sales and engineering teams to generate business opportunities and enhance relationships with clients in DACH region.
Pre - Sales Engineer delivering technical expertise and credibility in legal technology sales. Collaborating with a sales team to ensure rigorous technical processes.
Estimator preparing detailed cost estimates and proposals for Security and Fire Alarm systems. Collaborating with sales and design teams to ensure accurate deliverables under Honeywell's operational standards.