Lead hands - on technical engagements with strategic customers at Micron Technology. Define solutions across memory and systems while ensuring customer needs are met.
About the role
- Solutions Consultant at Prolific, partnering with AI model creators to provide human data solutions. Responsible for client engagement, demonstrations, and technical advisory throughout the sales process.
Responsibilities
- Conducting deep discovery sessions with AI Researchers, technical program managers, and others to understand research workflows, pain points, requirements and objectives
- Design and deliver compelling, customized platform demonstrations and presentations that specifically address the customer’s unique research needs and clearly highlight the ROI and competitive advantages of Prolific
- Be an integral part of the sales/pre sales customer journey, including a close partnership with AEs on the customer journey
- Act as the primary technical contact for the sales and success teams, addressing complex questions related to data security, privacy, platform architecture, API integrations, and participant quality
- Scope, execute, and document successful technical validation activities, including pilot projects and PoC’s, ensuring a clear path to production adoption
- Drive the completion of technical and security portions of RFP’s, RFI’s, and customer security questionnaires in collaboration with legal and engineering teams
- Be a voice for and advocate of customer needs to internal stakeholders, including Product and services, sharing signals and needs from customers to influence future strategic direction.
Requirements
- 4+ years in a customer-facing strategic or enterprise solutions engineering/consulting role
- Strong understanding of API design, web technologies, data transfer/security protocols, and cloud architecture
- Exceptional verbal and written communication skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences (executives, researchers, developers, and program managers)
- Ability to become an expert in the AI research industry and its techniques to understand how human feedback provides demonstrable value to models and outcomes
- Willingness to travel as needed for client meetings and internal events
- Experience with proposals, information security standards, and alignment with technical buyers.
Benefits
- Competitive salary
- Remote working opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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