Bilingual Service Coordinator at Titanium Healthcare supporting member healthcare engagement and services through scheduling and in - person visits. Collaborating with care coordination and administrative tasks to enhance quality of care.
About the role
- Dietitian Nutritionist, Senior Coordinator at Project Bread supporting low-income individuals with nutrition assessments and service plans. Collaborating across teams to ensure optimal care and support for diverse clients.
Responsibilities
- Conduct nutrition assessments with clients and help them set incremental goals to improve their health.
- Design nutritional service plans to meet the needs of each client, this may include: provision of food vouchers; procurement of household kitchen supplies; enrollment in Project Bread cooking classes; ongoing nutrition counseling; and connections to SNAP, WIC, School Meals, and other foods assistance programs.
- Complete intake assessments with clients to identify their individual barriers to healthy food access.
- Build relationships with clients and ensure that the services provided meet their needs.
- Conduct follow-up calls and eligibility screening with clients on an ongoing basis.
- Conduct assessments and provide ongoing client support via phone, texts and emails in Spanish, Haitian Creole, Arabic, and/or Portuguese.
- Interpret and/or teach cooking classes.
- Review translated materials for cultural and contextual relevance.
- Maintain accurate client records in Salesforce.
- Develops and maintains ongoing relationships with referring health center staff to ensure optimal support for each member.
- Promote usage of Project Bread’s FoodSource Hotline.
- Participate in the annual Walk for Hunger, including working as event staff the weekend of the Walk (first weekend in May), and attending pre-Walk events as assigned.
- Participate in organization-wide events and meetings.
Requirements
- Currently licensed in Massachusetts to practice as a dietitian (LD or RD), eligible to sit for the RD exam, or licensed to practice as a diet tech (NDTR) with 2+ years of prior nutrition education experience.
- Prior experience providing direct services to low-income individuals, preferably in nutrition, client service, and/or health care.
- Ability to work independently
- Excellent time management and organizational skills
- Strong written and oral communication skills.
- Attention to detail.
- Ability to manage multiple tasks simultaneously.
- Desire to be a part of a strong and supportive team.
- Experience working in diverse environments with people of different backgrounds.
- Patience and empathy.
- Strong preference for Spanish, Haitian Creole, Arabic, and/or Portuguese.
- Database experience (Salesforce preferred).
Benefits
- Health and dental
- Flexible spending accounts
- Retirement plan with match after one year
- Fully paid parental leave
- Life and long-term disability
- Contributions to commuting costs and wellness expenses
- Flexible paid time off
- Covers the cost of RD registration and licensure fees
- Provides a stipend for CEU requirements
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