Strategic Account Executive serving as the primary liaison to clients and brokers for Purchasing Power. Responsible for overall account management and growth in Atlanta, Georgia.
Responsibilities
Meet target revenue and revenue per eligible rates for each assigned account
Represent Purchasing Power at the executive level of our clients and brokers to build strong relationships and be able to educate each audience (broker, client, and consumer) of our value proposition
Proactively offer guidance to help educate our broker and client partners for needed training programs
Expand and cultivate each account and assigned broker region through frequent visits, ongoing communication, and accurate reporting
Develop marketing opportunities for promotion to maximize program effectiveness for each account, utilizing broker portals and other communication tools available
Ensure that account contract terms are adhered to and that all account needs are addressed
Provide insight and information to cross-functional internal departments to assist SAE to become a valuable resource and partner
Understand of account industry trends as well as voluntary benefit trends to identity new business opportunities with client and broker partners
Proactively identify and report potential risks associated with each client and broker
Effectively identify and partner with brokers to execute any upsell opportunities
Optimize client and broker experience across sales, client services, marketing, and customer experience
Serve as account owner and decision maker on relationship affecting issues/escalations
Develop strategic recommendation for continual improvement and expansion of client and broker relationships
Document new processes/policies/procedures relating to the client and oversees training on these to applicable internal staff
Requirements
Bachelor's degree in Business or related field or equivalent relevant experience.
5+ years of Account management experience
Experience with managing employee benefit offerings / programs
Possess financial acumen, analytical and operations skills
Experience using Microsoft Office products (Pivot tables, Power Point, etc)
Experience using CRM tools (Salesforce)
Proven annual goal attainment
Strong time management and organizational skills; ability to maintain a high quality of work in a deadline driven environment
Ability to build relationships & network both internally and externally
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