Managing Director responsible for operational leadership and transformation at Preventx, a health technology company. Leading service delivery and strategic initiatives in healthcare and digital services.
Responsibilities
Lead all service delivery operations, including logistics, laboratory partnerships, fulfilment, customer support, clinical administration and contract performance.
Ensure operational performance meets contractual KPIs, quality standards, and client expectations across all NHS and Local Authority contracts.
Maintain a strong culture of continuous improvement, service efficiency and user-centred design.
Oversee workforce planning, resource allocation and supplier management to deliver optimal service outcomes.
Ensure full compliance with all relevant legislation, CQC standards, data protection and information governance requirements.
Lead the design and implementation of Preventx’s transformation roadmap, encompassing service re-design, technology enablement, automation, and process digitisation.
Drive operational excellence initiatives to improve throughput, reduce cost, and enhance quality.
Build strong relationships with commissioners, public health partners and external stakeholders.
Act as custodian of Preventx’s mission, culture, and ethical standards.
Develop leadership capability across the operational and transformation functions.
Requirements
Degree (or equivalent experience) in Business, Healthcare, Public Health, or related field.
Evidence of ongoing leadership.
Experience of regulated environments (e.g., CQC, UKAS, ISO).
Formal training in change management, Lean or Six Sigma (Desirable).
Proven senior leadership experience in a complex, service-led organisation, ideally in healthcare, diagnostics, logistics or digital service delivery.
Demonstrable success in operational management and large-scale transformation delivery.
Experience working with NHS or local authority-commissioned services, with strong understanding of governance and performance frameworks.
Strong commercial acumen with ability to balance efficiency.
Excellent communication, stakeholder and influencing skills at Board and commissioner level.
Benefits
Champion Preventx’s values, culture, and commitment to inclusion, wellbeing and professional development.
Promote a culture of transparency, accountability, and collaboration across the organisation.
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