Hybrid Managing Consultant, Nursing

at Press Ganey

• Job title: Managing Consultant, Nursing
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $120,000 - $160,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Remote, United States

About the role

• Managing Consultant, Nursing partnering with health systems to tackle challenges. Utilizing data-driven strategies to elevate human experience across nursing and patient care.

Responsibilities

• Utilizing Press Ganey and client data assets and resources to consult with client stakeholders to respond to industry change and opportunities for improvement and growth in complex situations while being able to adapt to changing circumstances and new requirements
• Partnering with clients to complete data analysis, data interpretation, and process design to identify, recommend, and solve business problems.
• Constructing and/or leading data analysis to support a wide range of payer analytics, including authorization metrics and denial rates, observations and behavior assessments and summarize conclusions and recommendations.
• Being an effective trainer ensuring active engagement and effective knowledge transfer for patient experience best practices and process improvement.
• Coordinating actions to get work completed efficiently which includes delegating and leveraging appropriate internal and client resources.
• Managing and delivering defined scope of engagement plan including timelines, deliverables, budget and outcomes for engagements.
• Leading preparation of client deliverables including data analyses, assessments, quality reviews, training, and presentations.
• Building and managing successful client relationships generating positive client feedback on quality, value, innovation, delivery, and results.
• Serving as the direct point of contact with the client and quickly establish credibility for the respective project work stream by proactively building strategic working relationships.
• Communicating effectively and appropriately influencing various audiences and levels of client management including risks and recommendations to project management.
• Planning, organizing and prioritizing project activities using work plans and other project management tools.
• Leading project teams.

Requirements

• 10+ years of nursing work with experience designing systems and processes
• Experience designing strategies that help nurses connect with those in their care
• Past experience in training and coaching nursing teams
• Demonstrated experience in driving performance improvement initiatives
• Requires strong data analytic skills (Excel, Access, SQL, SAS, etc.)
• Advanced skills in MS Office Products (Word, PPT, Excel) to support document preparation
• Ability to work under pressure to meet deadlines and to quickly adapt to multiple priorities
• Experience working in a Magnet designated healthcare organization is a plus.
• Consulting experience is preferred.
• BSN required and an MSN and/or MBA preferred.

Benefits

• Discretionary bonus tied to achieved results
• Competitive benefits package