Senior Operations Specialist driving high - quality execution across client operations and products. Collaborating with internal teams to deliver tailored solutions in a hybrid work environment.
About the role
- Lead Operational Excellence & Analytics managing data-driven logistics processes at Post Switzerland. Responsible for KPI analyses, reporting, and optimizing end-to-end processes in international mail and parcels.
Responsibilities
- Responsible for the data-driven management of international performance and cost processes
- Create KPI analyses, reports and dashboards
- Work closely with Finance and other stakeholders
- Continuously develop the data, analytics and tool landscape
- Analyze and optimize end-to-end processes in international partner and customer service
Requirements
- University or university of applied sciences degree in Data Science, Computer Science, or equivalent professional experience
- Experience in data analysis and data processing
- Experience with BI and analytics tools (e.g., Power BI, SAP BO, SQL, R)
- Knowledge of international mail exchange processes is an advantage
- Very good German and English skills, good knowledge of French
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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