LTSS Service Care Manager coordinating mental and behavioral healthcare for members in South Dallas area. Developing care plans and providing advocacy and education to enhance member outcomes.
About the role
- Business Continuity Manager managing crisis events with a focus on compliance and resilience at PNC. Overseeing a team, developing plans, and collaborating with leaders for effective responses.
Responsibilities
- Oversight of a team of Crisis Action Officers or Supervisors
- Monitor and prepare comprehensive assessments related to incidents or events
- Assess hazards presenting risk and execute response plans
- Coordinate resources for event response
- Ensure compliance of business continuity processes
- Collaborate with leaders on business continuity issues
- Develop the strategic approach to advance the program and execute plans
Requirements
- 5+ years of industry-relevant experience
- At least 3 years of prior management experience
- Bachelor's degree in related field (preferred)
- Auditing Operations experience
- Competitive Advantages knowledge
- Crisis Management expertise
- Disaster Recovery Planning understanding
- Experience in Process Design
- Regulatory Compliance knowledge
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 8 occasional absence days each year
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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