AgentOps Engineering Apprentice working closely with experienced engineers to design and build enterprise - grade AI agents. Gaining hands - on experience with AI technologies in a global organization.
About the role
- Staff Software Engineer leading design and development of automation systems for healthcare operations. Collaborate with technical and operational teams to enhance workflow efficiency.
Responsibilities
- Maintain and evolve our workflow automation system that runs across serverless and containerized environments, processing millions of tasks each month.
- Design scheduling, queuing, rate limiting, and retry logic for reliable and fair resource allocation.
- Build mechanisms for state tracking, error handling, timeouts, and cleanup across distributed tasks.
- Partner with DevOps on observability, structured logging, tracing, and deployment automation.
- Manage integrations with SFTP, email, databases, spreadsheets, and REST APIs, with secure credential and failure recovery handling.
- Build and maintain file processing pipelines that handle millions of files per month.
- Work with healthcare data formats (HL7, X12, EDI) and standard file types (PDF, Excel, CSV, JSON).
- Develop webhook handlers, polling services, and event-driven workflows to ensure data consistency.
- Collaborate with ML/AI teams on data pipelines for model training and inference.
- Lead technical projects and set quality and reliability standards for the backend team.
- Identify and reduce technical debt; plan and execute major system improvements and migrations.
- Mentor engineers through code reviews, design sessions, and pair programming.
- Participate in incident response and postmortems, focusing on long-term reliability.
- Write and review RFCs to document and guide key architectural decisions.
Requirements
- 8+ years of professional software engineering experience
- Strong background in distributed systems, workflow orchestration, automated systems, and event-driven pipelines at scale
- Advanced database expertise: SQL, schema design, query tuning, and operations at scale
- Solid computer science fundamentals (data structures, algorithms, system design)
- Experience building and maintaining large-scale data pipelines
- 3+ years of technical leadership, guiding projects and mentoring engineers
- Track record of improving reliability, managing incidents, and reducing technical debt
- Strong written and verbal communication skills for documentation and cross-team collaboration
- Experience working closely with DevOps, observability, ML/AI, and UX teams.
Benefits
- Enjoy unlimited PTO
- Fully covered health insurance (medical, dental, and vision)
- Meal stipend
- Health & wellness stipend
- 401(k) matching
- Stock options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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