Service Delivery Manager responsible for managing service delivery operations in a fast - paced fintech environment. Leading incidents, coaching teams, and optimizing service performance with strong customer engagement.
About the role
- Project Manager overseeing R&D funding projects and coordinating between development, management, and external partners. Influencing the innovation strategy of the global Plansee Group.
Responsibilities
- You design, plan, secure funding for, and manage global funding projects for the Plansee Group
- Provide internal consulting on the design of multi-year technology platform programs, screening of funding opportunities, and communication with internal stakeholders
- Screen external competence and innovation partners, assess industry trends and emerging technologies to integrate innovative solutions into funded projects
- Coordinate and prepare technical grant applications; respond to inquiries, attend hearings, and submit follow-up documentation; draft and finalize funding and cooperation agreements
- Support technical project leadership and reporting; maintain and manage external innovation partners; oversee external service providers, funding agencies, and auditors, including audits
Requirements
- Completed technical or scientific degree with several years of relevant professional experience, e.g., in research & development/technology
- Strong project management skills, including the ability to coordinate and monitor multi- and interdisciplinary research projects
- Excellent German and English
- Proficiency in Microsoft Office tools
- Confident presence with persuasive enthusiasm for our innovation projects and a strong networking mindset
Benefits
- Flexible working hours with the additional option for partial remote work (home office)
- Flat hierarchies with room to develop your own ideas and short decision-making paths
- Company-owned housing in Reutte may be available if desired and the location is suitable
- A strategically important role in which you can influence the innovation and technology strategy of the global Plansee Group
- Opportunity for a long-term, fair employment relationship within our privately owned company
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