Hybrid Head of PR, Brand & Content

Posted 6 days ago

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About the role

  • Head of PR, Brand & Content for a leading online pharmacy. Overseeing brand strategy and content marketing to drive awareness and demand.

Responsibilities

  • Lead the company’s brand strategy, including identity, positioning, messaging, and brand architecture
  • Safeguard and evolve the brand across all touchpoints, ensuring consistent tone of voice and visual identity
  • Oversee reputation management, including sentiment monitoring, executive reporting, and crisis communications
  • Develop proactive strategies to protect and enhance corporate reputation, including ESG and DEI alignment
  • Provide creative leadership across campaigns, guiding designers, writers, and external agencies to deliver impactful work
  • Partner with cross‑functional teams to deliver integrated brand, PR, and content initiatives that support commercial goals
  • Define and oversee the content strategy across all channels, ensuring a cohesive narrative and high-quality output
  • Optimise content for engagement, SEO, and conversion, using analytics to drive continuous improvement
  • Lead innovation in content creation, including the adoption of AI tools to increase efficiency and scale
  • Manage the approval process for all content to ensure regulatory compliance and brand consistency
  • Build, mentor, and inspire a high-performing team, fostering a culture of creativity and collaboration
  • Influence senior stakeholders and manage external partners to deliver best‑in‑class brand, PR, and content execution

Requirements

  • Bachelor’s degree in Marketing, Communications, Advertising, Design or a related discipline; a Master’s is advantageous
  • Extensive experience in brand strategy, creative direction, content leadership, or related fields, including experience of managing a team
  • Demonstrated ability to deliver impactful brand campaigns and cohesive content strategies
  • Strong portfolio showcasing creative direction, brand storytelling, and multi‑channel execution
  • Deep understanding of digital marketing, social platforms, and integrated content ecosystems
  • Proven ability to inspire, guide, and develop high‑performing creative and content teams
  • Highly organised, with strong planning, prioritisation, and project management skills
  • Proficient in Asana or comparable workflow and collaboration tools
  • Familiarity with healthcare or other regulated industries and their communication requirements
  • Ability to drive creative vision while ensuring brand consistency and high‑quality output
  • Strong understanding of content strategy, including media, PR, and social distribution channels
  • Digitally savvy, with experience using CMS platforms and emerging content technologies

Benefits

  • Competitive contributory pension
  • Occupational sick pay
  • Long-service awards and refer-a-friend bonuses
  • Professional registration fees covered (GPhC, NMC, CIPD and more)
  • Cycle to Work and Green Car schemes (subject to eligibility)
  • Enhanced maternity and paternity pay
  • Flexible hybrid working to help balance work and home life
  • Private healthcare insurance at discounted rates (Aviva)
  • Employee Assistance Programme and in-house mental health support
  • Access to discounted gym memberships via Blue Light Card and benefits schemes
  • Regular health and wellbeing initiatives
  • Strong commitment to CPD, training and professional development
  • 25 days’ annual leave, increasing with service
  • Buy and sell holiday scheme
  • Blue Light Card and employee discount platform
  • Exclusive discounts at The Springs, Leeds
  • 25% off health & beauty purchases
  • 25% off Pharmacy2U Private Online Doctor services
  • Regular social events throughout the year

Job title

Head of PR, Brand & Content

Job type

Experience level

Lead

Salary

£70,000 - £90,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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