Account Manager developing strategic customer relationships in the Cybersecurity and Insurance sector. Collaborating with insurers and partners to enhance service offerings.
About the role
- Leading Cyber Security team to tackle complex challenges for European digital security. Responsible for team development, budget management, and compliance with security requirements.
Responsibilities
- Personnel leadership and further development of the Cyber Security team (9 employees) to efficiently handle IT security incidents (Incident Response, Forensics, Case Management) for our predominantly small and medium-sized clients – in close cooperation with the Head of IRM as the technical lead for Incident Response and Forensics.
- Further development of the team and the organization in the context of the European rollout, including scaling of structures, role models and workflows.
- Strategic development, optimization and standardization of processes, playbooks and escalation paths, as well as integration of modern technologies – in cooperation with the CTO.
- Expansion and development of our consulting-focused business area with an emphasis on information security.
- Responsibility for budget planning as well as resource and capacity management across the entire Cyber Security area.
- Ensuring compliance with all data protection and IT security requirements within the Cyber Security department.
- Representing the company at events, in the press and in professional forums on relevant cybersecurity topics.
Requirements
- Completed degree in (business) computer science, IT security, (IT) management, organizational development, or a comparable, solid qualification.
- At least 5 years of professional experience in a security-relevant or technically oriented organizational unit in the field of Incident Response and Forensics.
- At least 5 years of experience in personnel leadership and development of employees – from recruiting and target setting to career path planning and fostering a constructive feedback culture.
- Proven experience in building teams, structures and processes, particularly in designing efficient organizational structures and role models.
- Solid understanding of business control mechanisms, especially in budget planning and resource and capacity management.
- The ability to translate strategic topics into clear operational measures – with a strong focus on execution and customer value.
- Very good communication and moderation skills in German and English; additional languages are an advantage to successfully connect different perspectives from technology, management, partnerships and client situations.
Benefits
- Learning culture that includes a learning and conference budget, books, online courses, meetups and workshops with the entire team across different areas of our company.
- Work with a great team in our centrally located office in the heart of Kreuzberg.
- Benefits such as a discounted BVG (public transport) ticket, a €50 monthly meal allowance, free mental health services and more.
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