Client Relationship Manager managing significant client relationships in the energy sector at Allens. Leading client strategy development and enhancing client experience in a hybrid work environment.
About the role
- Account Manager responsible for managing contractor relationships in outside sales capacity for construction staffing company. Identify leads, generate proposals, and ensure customer satisfaction while utilizing Salesforce.
Responsibilities
- Prospecting / generating leads
- Meet or exceed revenue, gross margin % and gross margin dollar targets
- Develop proposals (pricing per pricing guidelines—escalate with exceptions)
- Manage sales process and pipeline utilizing Salesforce
- Cross-functional collaboration with recruiters, safety, service and other stakeholders to ensure customer satisfaction
- Collaborate with the general labor—and other TrueBlue brands—to share leads and promote customer growth
- Ensure all safety processes and procedures are observed
- Build exceptional relationships with customers by spending at least 75% of your time customer-facing
- Obtain detailed and accurate job description per SOP
- Manage participation in industry and strategic community organizations
- Manage aging within terms
- Interacts internal and externally with managers and above at the department level
Requirements
- 2+ years direct/outside sales/B2B experience with a preference in construction and/or staffing
- Strong knowledge of the construction industry is a plus
- Experience building sales territories as opposed to inheriting established markets
- Demonstrates business acumen to include financial performance, and success in developing and maintaining customer relationships
- Excellent communications skills, both written and verbal, and ability to persuade, present, negotiate, follow up and close
- Advanced problem-solving skills with the ability to define problems, collect data, establish facts, draw valid conclusions and make decisions
- Self-motivation and goal oriented; demonstrates a relentless tenacity with specific sales strategies identified and ability to work independently without day-to-day direction
- Ability to manage multiple complex projects independently and meet deadlines under pressure
- Ability to effectively interact and build relationships with a diverse employee population as well as clients
- Bilingual language skills a plus
- HS Diploma/GED or equivalent required
Benefits
- 6 paid holidays
- 1 paid floating holiday
- Up to 20 days of Paid Time Off per year
- Medical/Dental/Vision insurance
- Company-matching 401(k)
- Employee Stock Purchase Program
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