Senior Operations Administrator in the ICS Cash Preparation Group ensuring timely client instruction management for Cash Processing Teams. Collaborating with business units and addressing client - specific needs to achieve optimal outcomes.
About the role
- Specialist in Benefits Operations ensuring accurate benefits administration and cross-functional collaboration with HR and Finance. Supporting operational improvements and managing benefits inquiries for a global company.
Responsibilities
- Support the day-to-day administration of benefits programs, ensuring accuracy, compliance, and timely resolution of issues
- Collaborate with internal partners to execute benefits initiatives and operational improvements
- Assist in managing inquiries related to benefits administration while maintaining clear ownership through resolution
- Design, document, and maintain scalable benefits processes and workflows
- Identify opportunities to streamline operations and reduce manual effort
- Ensure consistent adherence to operational standards and service level expectations
- Partner with Payroll, HR Operations, Finance, and other internal teams to ensure seamless benefits execution
- Contribute to operational planning and continuous improvement initiatives
- Support implementation of new benefits programs or system enhancements
Requirements
- 2–4 years of experience in benefits operations, HR operations, or benefits administration
- Possess strong problem-solving skills and thrive in fast-paced environments
- Are proficient with operational tools such as Excel and Google Sheets
- Communicate clearly and collaborate effectively across teams
- Have strong attention to detail and a passion for operational excellence
- Take ownership of your work and proactively seek improvements.
- Experience working in a global or multi-country benefits environment
- Familiarity with benefits systems or HRIS platforms
- Comfort working with data and metrics to monitor performance and accuracy
Benefits
- Flexible Time Off – Take the time you need to recharge.
- Parental Leave – Support for growing families.
- Health and Dental Insurance – Where applicable, to cover you and your loved ones.
- Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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