Hybrid Specialist, Audit and Quality – Compliance & Delivery

at Pearson VUE

• Job title: Specialist, Audit and Quality – Compliance & Delivery
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Specialist in Audit and Quality leading audits and ensuring compliance with ISO standards for Pearson Education. Collaborating with stakeholders to drive continual improvement in business processes and quality.

Responsibilities

• Lead and deliver audits (including planning, execution, reporting and action management) in accordance with our audit processes and to the highest quality and ensuring audits add value to processes.
• Analyse audit findings and identify good practice and areas for business process improvement.
• Drive continual improvement by recommending and promoting practical and cost effective actions for improving business processes and monitoring and supporting to ensure the successful completion of action plans.
• Ensure that own team’s processes are fit for purpose, customer-focused, aligned with business objectives, and compliant with Pearson policies, regulatory requirements, and ISO certifications.
• Participate in team audit standardisation activities and manage departmental documentation.
• Support in the development and implementation of processes, policies and procedures, as a result of reviews of current business practices.
• Communicate effectively - liaise with colleagues, customers, senior managers, and external stakeholders, both verbally and in writing.
• Support management reviews - gather and present information to support business certifications and management review.
• Liaising with external stakeholders in connection with the role.
• Promote audit awareness - help deliver programmes that raise understanding of the audit function across the business.
• Work flexibly – support other compliance-related activities as well as broader business improvement activities, including assisting with appeals cases during peak periods.

Requirements

• Knowledge and experience of auditing against ISO standards including ISO9001, ISO27001, ISO22301 or equivalent audit/quality assurance experience.
• Background in regulatory environments.
• Strong analytical skills.
• Excellent oral and written communication skills and the ability to deal effectively and professionally with colleagues at all levels and external agencies.
• Outstanding time management skills.
• Excellent organisational ability.

Benefits

• Hybrid working, with some travel to London office and other Pearson sites or suppliers.
• Flexibility as required to meet business needs.
• 37.5 hours per week required with opportunities for overtime.